Where employee experience meets transformative technologies
Unisys Experience-as-a-Service (XaaS)
Resolve IT issues before they impact end users.
Research shows that the quality of your employees’ digital experiences is essential to workforce engagement, productivity and happiness. Creating a positive EX requires placing employees at the center of your digital workplace design.
Unisys Experience-as-a-Service (XaaS) is a fully managed service designed to deliver extraordinary digital employee experiences. Through a combination of digital experience monitoring software, automation services, AI and ML technologies, experience-level agreements (XLA) and an experience management office (XMO), XaaS proactively identifies EX issues and delivers actionable insights for improvement. In addition to implementing automated workflows to prevent issues from recurring, XaaS can also predict and resolve issues before they occur.