Maslow's Hierarchy for the Digital Age: Five Steps for Meeting the Needs of Today's Employees
In today's hybrid workplace, it is critical for enterprises to differentiate themselves by providing an exceptional employee experience—one that goes beyond prioritizing basic technology needs to achieving overall digital empathy. Digital empathy is defined as when organizations approach IT service provisioning from a human-centric approach rather than a service-driven view, resulting in employees being fully empowered to advance their professional development.