Inteligencia artificial 

Productivity accelerator. Innovation catalyst. Creative collaborator. Whatever your vision for AI, Unisys provides the solutions, expertise and tools to realize the full business potential of your organization.
Explorar

Optimización logística

Keep cargo moving — despite disruptions. Discover how patent-pending AI models using real-time data can save time and boost revenue by improving capacity utilization, route planning and inventory management.
Explorar

Consultoría

The nature of work is changing. Let's evolve your business together. Future-proof your organization with consulting services from Unisys and advance as a digital-first entity.
Explorar

Industrias

Your industry sets you apart. You see the road ahead clearly. Let's join forces and turn that vision into reality. Unisys brings the tech know-how to complement your deep expertise.
Explorar

Historias de clientes

Explore vídeos e historias donde Unisys ha ayudado a empresas y gobiernos a mejorar las vidas de sus clientes y ciudadanos.
Explorar

Investigación

Embárquese en un viaje hacia un futuro resiliente con acceso a la investigación integral de Unisys, desarrollada en colaboración con los principales analistas del sector y empresas de investigación.
Explorar

Centro de recursos

Encuentre, comparta y explore activos que respalden sus objetivos operativos clave.
Explorar

Carreras

Curiosity, creativity, and a constant desire to improve. Our associates shape tomorrow by going beyond expertise to bring solutions to life.
Explorar

Relaciones con los inversionistas

Somos una empresa global de soluciones tecnológicas dedicada a impulsar el progreso para las principales organizaciones del mundo.
Explorar

Socios

Colaboramos con un ecosistema de socios para ofrecer a nuestros clientes productos y servicios de vanguardia en muchas de las industrias más grandes del mundo.
Explorar

Language Selection

Your selected language is currently:

Español

The Value of Experience Level Agreements (XLAs) in Today’s Digital Workplace

Positive employee experience drives positive customer experience. And experience-level agreements (XLAs) can help organizations boost both employee and customer satisfaction while improving relationships with IT service providers.

But there can be pitfalls.

On episode 230 of The Agile Brand podcast with Greg Kihlström, Unisys Director of Global Strategy Weston Morris discussed:

  • Common mistakes organizations make when developing and reporting on XLAs.
  • How XLAs can help transform how IT products and services are delivered.
  • The differences between XLAs and service-level agreements (SLAs).
  • How to get real value in using XLAs to improve employee experience.